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Get Your Tickets Online and receive a 15% discount!

Visitor Survey

Have you visited Lakes Aquarium recently? We value your views - please take a few minutes to complete our customer survey. Leave us your email address at the end of the survey to be entered into a monthly draw to win a family ticket (2 adults & 2 children) to Lakes Aquarium.

About your Visit

Q1. Please enter the date of your visit
(dd-mm-yyyy)

Q2. How would you rate the standard of customer service you received from the following departments?

	Excellent	Good	Fair	Poor	Very Poor
Admissions & Giftshop
Displays
Cafe

Q3. Please tell us your thoughts on the displays within the Aquarium by rating the following:

	Excellent	Good	Fair	Poor	Very Poor
Quality of Displays
Cleanliness of displays
Interactive Displays
Talks & Demonstrations
Value for Money

Q4. How long did you spend in displays?:

0-30 Mins
31 - 60 mins
61-90 mins
91 + mins

Q5. How did you hear about the Lakes Aquarium?
(please tick one only)

Prompted by advertising or promotional offer
Passing and prompted by signs
Recommended by a friend or relative
Recommended by information centre/hotelier
Been before
Other

Q6. What advertising do you re-call seeing before your visit?
(please tick all that apply)

Best of Lakeland Leaflet
Top 21 Attractions Leaflet
Lakes Aquarium Leaflet
Lakeside & Haverthwaite Railway Timetable
Windermere Lake Cruises Leaflet
Bedroom Browser (folder in your accommodation)
Cumbria Holiday Guide
Open topper bus
Radio
Website
Newspaper/magazine
Other

Other (Please State) :

About You

Q7. How many people were there in your party?

1
2
3
4
5
6
6+

Q8. Are you...?

Permanent local resident living within 40 minutes drive from the Lakes Aquarium
Day tripper living more than 40 minutes away
On holiday (staying 1 night+ away from home)

Q9. If on HOLIDAY, where are/were you staying?

Hotel
B&B/Guesthouse
Self-catering or timeshare
Caravan/camping/holiday park
With friends or relatives
Other

Q10. Do you have any further comments or suggestions to make?

If you would like to be entered into the prize draw (and to receive news updates and information about forthcoming events at the Lakes Aquarium), please leave your email address below:

Thank you for taking the time to complete our questionnaire.

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